Get in Touch With Us
Got a question about one of the offshore casinos we cover, spotted something that needs updating, or just want to tell us what you think of the site? This page explains how to get in touch and what you can expect once you do.
How to Reach Our Team
Email is the best way to contact us, and we read every message that comes in. We aim to respond within a couple of working days, though it can take a little longer during busy periods. A real person reviews your message — we don't rely on automated replies to close things out.
When you write in, a bit of context helps us route your message faster: let us know which casino, page, or review your query relates to, and whether you're asking a general question, flagging an error, or something else.
What You Can Get in Touch About
- Questions about our reviews — If you want more detail on how we assessed a specific site among the offshore casino sites we cover, or how our ratings work, ask us directly.
- Corrections and updates — Bonus terms, licensing details, and payout policies at offshore casinos change often. If something looks out of date, we want to know so we can look into it.
- Content suggestions — If there's an international online casino, banking method, or topic you'd like us to cover in more depth, we're open to hearing it.
- Partnership or editorial enquiries — If you represent an operator or a relevant business and want to discuss working with us, introduce yourself and explain what you have in mind.
- Responsible gambling concerns — If you or someone close to you is struggling with gambling, please say so in your message. We can point you toward support resources, and we'd also encourage you to contact the National Problem Gambling Helpline at 1-800-GAMBLER, which operates independently of any casino or comparison site.
What to Include for a Faster Reply
If your enquiry relates to a specific offshore online casino, it helps to mention the operator by name and, where relevant, roughly when you encountered the issue — for example a delayed withdrawal, an unclear bonus term, or a licensing question. We can't intervene in disputes between you and an operator, since these sites are licensed offshore and fall outside US regulation, but we can factor genuine, verifiable reader feedback into how we review and rank sites going forward.
A Note on What This Site Can and Can't Do
We're an independent research and comparison resource covering offshore casino sites that accept US players — casinos licensed outside the US, in jurisdictions such as Curaçao, Anjouan, or Costa Rica, and not regulated by any US state. We're not a customer support channel for any operator, we can't process withdrawals, resolve account disputes, or guarantee any outcome with a casino you've joined. For account-specific issues, you'll need to contact that casino's own support team directly.
We also can't offer legal or tax advice. If you have questions about the legal grey area surrounding offshore casino play in your state, or about how gambling winnings should be reported, we'd recommend speaking with a qualified legal or tax professional rather than relying on general information from any comparison site, including this one.
Before You Reach Out
If your question relates to how we rank and compare sites more broadly, you may find your answer already covered on the site. For example, readers outside the offshore US market sometimes ask about non-GamStop options — that topic is covered separately on our page about trusted non-GamStop casinos in the UK, rather than here.
Whatever the reason for writing in, we appreciate you taking the time. Every message helps us keep this resource accurate and genuinely useful for readers weighing up offshore online casinos.
This site is intended for adults aged 21 and over. Gambling at offshore casinos carries no US state regulatory protections, and there is always a risk of losing money, including the risk that an offshore operator delays or refuses a payout. If gambling stops being fun or starts to feel like a problem, contact the National Problem Gambling Helpline at 1-800-GAMBLER for free, confidential support.